IP Office 6.0 Software

AVAYA IP OFFICE LEVEL 6.0 SOFTWARE

The release of AVAYA Level 6 software saw AVAYA launch New Platform and Hardware Support on IP Office in the form of the IP 500v2 IP Office Control Unit. This was released in March 2010.

IP Office release 6.0 is supported on the IP Office 500 (IP500) and the new IP500v2 and as well as the the IP406 V2 and IP412 (although these are no longer on sale). IP Office Release 6.0 is NOT supported on the Small Office Edition (SOE), IP401, IP403 and IP406v1.

IP Office 500v2 Control Unit

The IP500v2 is a new control unit which is an evolution of the existing IP500 and is fully backwards compatible with it. It has 4 card slots, which all the existing IP500 cards can be inserted into, as well as the new cards which are introduced as part of this release 6.0. The IP500v2 requires a system SD (Secure Digital) card to operate and to act as its feature key.

SD Card features

As well as acting as the feature key the system SD card acts as storage for Essential Edition voicemail messaging with two ports of voicemail enabled as standard. Additional ports can be added in two's through purchasing licenses up to a total of six ports. The system SD card also enables faster installation as it can be pre-loaded with the correct software, configuration and licenses and then sent to site where it can be inserted in to the system. This means the install can be completed without the need for management software.

Combination Card

The IP500v2 supports up to two new combination cards which combine multiple station and trunk ports with Voice over IP resources in a single cost effective card. These cards are available in two types. To support either analog or ISDN BRI (Basic Rate Interface) trunks. Whichever option is chosen, the card will support 4 trunks/lines (eg analaogue or ISDN2e) PLUS 10 IP channels, 2 analogue extensions and 6 digital extensions.

ETR 6 Card

The IP500v2 supports up to three new ETR 6 cards which can support up to 6 PARTNER ETR phones. The cards are supported in Essential Edition - PARTNER products are not generally installed i the UK.

Essential Edition - PARTNER version

New Telephone Support (see handset and IP phoen pages)

Release 6 adds support for the following new telephone families:

- 1400 series digital phones: 1403, 1408, 1416

- 1600 International series IP phones: 1603-I, 1603SW-I, 1608-I, 1616-I plus BM32 button module.

- 9600 series IP phones: 9620L, 9620C, 9630, 9630G, 9640, 9640G, 9650, 9650C plus SBM24 button module.

- ETR PARTNER phones: 6D, 18D, 34D,

Licenses for AVAYA IP Telephones

Release 6 removes the need to purchase VCM channel licenses and instead requires the use of IP telephone licenses for AVAYA IP phones (known as AVAYA IP Endpoint licenses). This makes the configuration and purchase of IP telephony simpler and more intuitive.

Upgrade License

If upgrading to Release 6 from a previous release an upgrade license must be present. There are three options for this:

- Standard upgrade to 6.0

- Upgrade to 6.0 for small sites up to 32 users

- Multiple upgrades for several future releases (up to and including release 10)

Enhancements to SIP trunking

Enhancements to SIP trunking with release 6.0 now enables:

- Dial from call log using configurable line prefixes

- Easier setup of incoming SIP calls to hunt groups

- Support for SIP session timers

- Multiple account credentials per SIP trunk

- Register SIP line using domain name

Voicemail Enhancements

There are several enhancements to the voicemail with release 6.0 including the following:

- Preferred Edition (Voicemail Pro) now supports resilient and distributed voicemail scenarios.

- Essential Edition (embedded voicemail) now enables extension numbers to be dialled directly from an Auto Attendant without the need to dial a digit first.